Return and Refund Policy
Thank you for purchasing from sauravsuryavanshi.in
We strive to provide high-quality books and novels. However, if you are not completely satisfied with your purchase, please review our Return and Refund Policy below.
📚 Return Policy
Eligibility for Returns:
Damaged or Defective Items: If the book is received in a damaged or defective condition, please contact us within 1 day of delivery.
Incorrect Items: If you receive a book different from what you ordered, please notify us within 7 days.
Return Process:
Contact Us: Email us at anchorsuryavanshi@gmail.com
with your order details and a description of the issue.
Return Authorization: Upon review, we will provide instructions for returning the item.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error.
Conditions for Returns:
Books must be unused and in the same condition as received.
All original packaging, labels, and invoices must be included.
💸 Refund Policy
Refund Eligibility:
Order Cancellation: If you wish to cancel your order before it has been shipped, please contact us immediately. We will process a full refund to the original payment method.
Approved Returns: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Refund Processing:
Payment Method: Refunds will be processed and credited to the original method of payment within 5-7 Business days.
Processing Time:
Please allow 7–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Exchange/Replacement deliveries will be done within 5-7 Business days.
Shipping- All Orders will be delivered within 5-7 business days.
❌ Non-Refundable Items
Books that have been opened or used.
Items returned more than 7 days after delivery.
Sale or promotional items.
📞 Contact Information
If you have any questions or need assistance with a return or refund, please contact us at: Email: anchorsuryavanshi@gmail.com